The messaging interface is reachable from the main menu. It allows sharing some individual or group messages, in a thread mode, allowing higher interactivity and a better user experience.
On the left side of the interface you can find the list of message threads, and on the right side the current thread. By clicking on a thread on the list, you can display it on the right side.
You can start a new messaging thread by clicking on the "New message" on the top left side of the interface.
You will then have to enter a subject, select the participants (for that you can either filter by class or by training to directly select all the users from a class or from a training).
Then enter a message and click on "Send".
Note: depending on the permissions set by your platform administrator, you may have some restrictions about the users you are allowed to directly contact.
When receiving a new message, a red bullet appears on the top right menu, mentioning the number of unread messages.
You can click on that pictogram to see the list of new messages, and then access one of them by clicking on it.
Note
The default permissions regarding the recipients that a user can select when writing a new message are implemented as follows:
Students (authenticated user) with no additional role at platform level can contact only the global administrators, global content managers, global user managers, local content managers for his trainings, local user managers for their trainings, and class managers of the classes they are part of.
Global administrator, global user managers, and global content managers can contact all users, all classes, and trainings.
- Local content managers and local user managers can contact the same users as students + all the users registered to the trainings where they they a content or user manager
- Class managers (role available at class level) can contact the same users as students + all the members of the classes where they are a class manager